Privacy Policy

Your Privacy Comes First

At Elycura, protecting personal information is a core part of how we operate. This Privacy Policy explains what data may be collected, how it is used, and how it is protected when you access our services. We follow a transparent, responsible approach aligned with widely recognized data protection principles. By visiting elycura.net, you agree to the terms below.

1. Information We Collect

The information we collect depends on how you interact with Elycura and which features you use. This data helps us process orders accurately, maintain secure transactions, and improve site performance.

  • Contact Details: Name, email address, phone number, billing details, and shipping address.
  • Account Information: Login credentials, order history, saved preferences, and communication settings.
  • Payment Processing: Handled securely by approved providers; complete payment details are not stored on our servers.
  • Technical Data: IP address, device type, browser data, cookies, and usage analytics.
  • User Submissions: Reviews, messages, support requests, and form submissions.

2. How We Use Information

We use personal information only for legitimate business needs required to deliver services, protect users, and improve your shopping experience.

  • Order Management: Processing purchases, payments, shipping, and order notifications.
  • Customer Support: Answering questions, resolving issues, and providing assistance.
  • Website Improvements: Enhancing usability, performance, structure, and content relevance.
  • Service Messages: Sending essential updates and, where permitted, relevant offers.
  • Security & Fraud Prevention: Detecting misuse, reducing fraud risk, and protecting accounts.

3. Data Protection Measures

Elycura uses technical and organizational safeguards to protect personal data against unauthorized access, alteration, or loss. These measures are reviewed and improved on an ongoing basis.

  • Secure Encryption: SSL/TLS helps protect browsing, account access, and checkout activity.
  • Limited Access: Personal data is accessible only to authorized personnel when required.
  • Continuous Oversight: Systems and processes are monitored and updated to maintain strong security standards.

4. Your Privacy Rights

You remain in control of your personal information and may exercise privacy rights available under applicable laws.

  • Access: Request confirmation and copies of personal data we hold about you.
  • Correction: Ask us to update inaccurate or outdated information.
  • Marketing Preferences: Opt out of promotional communications where applicable.
  • Deletion: Request removal of personal data where legally allowed.

5. Cookies & Similar Technologies

Cookies and similar tools help enable secure access, stable site performance, and smoother navigation.

  • Support essential website functions and login sessions.
  • Measure traffic patterns to improve performance and reliability.
  • Enhance content relevance and product discovery.

You can manage cookie preferences through your browser settings.

6. Service Providers & Partners

We may share limited information with trusted partners only when necessary to deliver services effectively.

  • Payment processing providers
  • Shipping and logistics partners
  • Marketing tools when you provide consent

Elycura does not sell or trade personal information.

7. Policy Updates

We may update this Privacy Policy to reflect legal, technical, or operational changes. Any revisions become effective once published on this page.

8. Contact Us

For privacy-related questions or requests, please contact us via our Contact Us page.